Privacy Policy
Your privacy matters to us. This policy explains how ConsolexSysDrive collects, uses, and protects your personal information when you use our budgeting services and website.
Information We Collect
We collect different types of information to provide you with better budgeting services and improve your experience on our platform. Here's what we gather and why:
- Personal Information: When you create an account, we collect your name, email address, and contact details. This helps us communicate with you and provide personalized support.
- Financial Data: To create effective budgets, we may collect information about your income, expenses, and financial goals. This data remains encrypted and is used solely for budgeting purposes.
- Usage Information: We track how you interact with our website and services to understand which features are most helpful and improve our platform.
- Device Information: We collect technical information about your device, browser, and internet connection to ensure our services work properly across different platforms.
We never collect sensitive financial account passwords or direct banking credentials. All financial information is processed through secure, encrypted connections.
How We Use Your Information
Your information helps us deliver personalized budgeting solutions and maintain a secure platform. We use collected data for these specific purposes:
- Service Delivery: Creating personalized budgets, tracking your financial progress, and providing relevant financial insights.
- Communication: Sending important updates about your account, new features, and educational content related to budgeting and financial management.
- Platform Improvement: Analyzing usage patterns to enhance our services, fix technical issues, and develop new features that benefit our users.
- Security: Monitoring for suspicious activity, preventing fraud, and protecting your account from unauthorized access.
- Legal Compliance: Meeting our obligations under South Korean data protection laws and financial regulations.
We process your personal information based on legitimate business interests, contractual necessity, legal obligations, and your consent where required by law.
Your Rights and Choices
Under South Korean privacy laws, you have several rights regarding your personal information. Here's what you can do and how to exercise these rights:
- Access Your Data: Request a copy of all personal information we have about you. We'll provide this within 30 days of your request.
- Correct Inaccurate Information: Update or correct any personal details that are outdated or incorrect through your account settings or by contacting us directly.
- Delete Your Account: Request complete deletion of your account and associated data. Note that some information may be retained for legal compliance purposes.
- Limit Data Processing: Ask us to restrict how we process your information in certain circumstances, such as when you're disputing the accuracy of your data.
- Data Portability: Request your personal information in a structured, machine-readable format that you can transfer to another service.
To exercise any of these rights, contact our privacy team at [email protected] or mail us at 191-58 Ok-dong, Nam-gu, Ulsan, South Korea. We'll respond within the timeframes required by applicable law.
Data Security and Protection
Protecting your financial information is our top priority. We implement multiple layers of security to safeguard your data:
- Encryption: All sensitive data is encrypted both in transit and at rest using industry-standard AES-256 encryption protocols.
- Access Controls: Only authorized personnel can access user data, and all access is logged and monitored for security purposes.
- Regular Security Audits: We conduct quarterly security assessments and penetration testing to identify and address potential vulnerabilities.
- Secure Infrastructure: Our servers are hosted in certified data centers with physical security measures and redundant backup systems.
- Employee Training: All staff undergo regular privacy and security training to ensure they handle your information appropriately.
Despite our security measures, no system is completely immune to threats. If we detect any security incident affecting your data, we'll notify you and relevant authorities as required by law.
Data Retention and Deletion
We keep your information only as long as necessary to provide our services and comply with legal requirements. Here are our retention practices:
- Active Accounts: While your account remains active, we retain your personal and financial data to maintain your budgeting history and provide ongoing services.
- Inactive Accounts: If you don't use your account for 24 months, we'll contact you about potential deletion. After 36 months of inactivity, we'll delete your account and associated data.
- Legal Requirements: Some information may be retained longer to comply with South Korean financial record-keeping laws, typically for up to 5 years after account closure.
- Aggregated Data: We may retain anonymized, aggregated statistics about platform usage for research and improvement purposes, but this cannot be linked back to individual users.
You can request immediate account deletion at any time. We'll process deletion requests within 30 days, though some data may be retained for legal compliance as described above.
Data Sharing and Third Parties
We don't sell your personal information to anyone. However, we do share limited data with trusted partners to provide our services effectively:
- Service Providers: We work with cloud hosting providers, payment processors, and analytics services that help us operate our platform. These partners are bound by strict confidentiality agreements.
- Financial Institutions: With your explicit consent, we may connect with banks or financial services to import transaction data for budgeting purposes. These connections use read-only access and industry-standard security protocols.
- Legal Requirements: We may disclose information when required by South Korean law, court orders, or to protect our rights and the safety of our users.
- Business Transfers: If ConsolexSysDrive is acquired or merged with another company, your information may be transferred as part of that transaction, subject to the same privacy protections.
All third-party data processors we work with maintain equivalent privacy and security standards. We regularly review these relationships to ensure your information remains protected.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience and provide personalized services:
- Essential Cookies: Required for basic website functionality, including login sessions and security features. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors use our website so we can improve the user experience. You can opt out of these through your browser settings.
- Preference Cookies: Remember your settings and choices to provide a more personalized experience across visits.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and your user experience.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our website.
Minor updates, such as clarifications or contact information changes, may be posted without individual notification. We encourage you to review this policy periodically to stay informed about how we protect your information.
Continued use of our services after policy updates indicates your acceptance of the revised terms.
Privacy Questions and Contact Information
If you have questions about this privacy policy or how we handle your personal information, please don't hesitate to contact us. We're committed to addressing your privacy concerns promptly and transparently.
This privacy policy was last updated on January 15, 2025 and is effective immediately for all users.